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Create your free account (no pacifier required).
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Turn points into exclusive discounts and member-only goodies.

RITZY REWARDS GENERAL FAQ

What is Ritzy Rewards?

Ritzy Rewards is Itzy Ritzy’s loyalty program, an extension of our amazing community! Members enjoy early access to events, exclusive offers, birthday surprises, free shipping perks, tier entry gifts, and more. Plus, you’ll earn points with every purchase that can be redeemed for rewards on itzyritzy.com.

How do I join Ritzy Rewards?

Simply sign up to create your account and start earning rewards!

How can I earn points?

You can earn points by making purchases, following us on Social Media, downloading our App, and more! Check out the “Ways to Earn” section for details.

How do I redeem my points?

You’ll simply log in to your account and head over to your dashboard. Once there, you can explore the “Points = Cash” and “Points = Products” sections to see all the ways you can redeem your points for rewards.

Can I combine Ritzy Rewards with other discounts?

You asked, we listened! You can now combine Ritzy Rewards with other discounts.

Where can I see my points balance?

Once you log into your account, you’ll see your points balance highlighted at the top of the page!

Do my points expire?

Points will expire after one year if there isn't any account activity.

Do my rewards expire?

Rewards will not expire once they are activated in the account.

What is the difference between points and rewards? 

You earn points for every purchase, 1 point for every $1 spent. Those points can then be redeemed for rewards, either as shop credit or for select products, which you can use toward a future purchase.

What happens to my points if I return a purchase?

If you return any items from an order, the points you earned for that purchase will be removed from your account.

I forgot to use my points at Checkout, can I apply them retroactively? 

No, unfortunately points cannot be redeemed on an order after the purchase has been completed.

How do I get to a different tier?

When you join Ritzy Rewards, you’ll start in the Itzy Insider tier. As you earn points, you can move up to higher tiers! Points can be earned through purchases and other activities listed in the “Ways to Earn” section. Spend $250 in a year to reach Izy VIP, and $450 to become an Itzy Icon.

Will I ever fall back to a lower tier?

Yes! You’ll need to meet the yearly spend requirements to stay in your tier. If not, you’ll move to the tier that matches your annual spend.

When does my annual spend start?

Your annual spend is based on the date you join the program—not the calendar year. For example, if you joined on March 3, your spend will reset on March 3 the following year.

Can I earn points by shopping at another store? 

You asked, we listened! Now you can earn points when you shop Itzy Ritzy in real life at our retail partners like Target, Walmart, and more. Just submit your receipt through the “Shopped Itzy In-Store” button in the “Ways to Earn” section within 30 days of your purchase. Please make sure the date is visible to earn points!

Can I combine Ritzy Rewards from multiple accounts into one account?

Each Ritzy Rewards account should be in one person’s name. We know that sometimes duplicates can happen by accident! If you think you might have more than one account under your name, reach out to our Customer Service team via our Contact Us form and we can help merge them. Accounts belonging to friends, family, or anyone else can’t be merged.

FAQ for Existing Ritzy Rewards Members

How did my points transfer over from the old program? 

Your rewards kept the same value! Any cash back via shop credit you had at the time of the transition was converted into points at a rate of $1 = 10 points. For example, $30 in shop credit became 300 points, which can still be redeemed for a $30 reward.

Will my tier change with the new program?

No! As a thank-you for being an existing member, you’ll stay in your current tier for one year starting September 15, 2025. After that, tiers are based on annual spend. Since this is a courtesy placement, it doesn’t include the tier entry gift—but you’ll still be able to enjoy all the other great perks!

  • Itzy Insider: $0 – $249.99/year
  • Itzy VIP: $250 – $449.99/year
  • Itzy Icon: $450+/year

Will my points value change?

 Nope! Your points value will stay the same:

  • 100 points = $10
  • 200 points = $20
  • 300 points = $30
  • 400 points = $40

What’s new with Ritzy Rewards?

  • Earn 1 point for every $1 spent
  • Rewards can now be used directly in the Itzy Ritzy app
  • It’s easier than ever to reach higher tiers

What are the new tier perks?

Itzy Insider

  • Earn 1 point per $1 spent
  • 20% off one item for your birthday*
  • Invite to our private Facebook group

Itzy VIP

  • Earn 1 point per $1 spent
  • Free Diaper Bag Charm birthday gift
  • Free shipping on first order as VIP
  • Tier entry gift: 20% off your next order*
  • Early access to sales
    Invite to our private Facebook group

Itzy Icon

  • Earn 1 point per $1 spent
  • Free Birthday Cake Plush birthday gift
  • Free shipping on orders over $50*
  • Tier entry gift: 25% off your next order
  • Early access to sales & new product drops
  • VIP-only giveaways
  • Invite to our private Facebook group
  • Priority order processing