Itzy Ritzy Diaper Bags come with a 30 day limited warranty against defects in workmanship that affect the functionality of the bags. Itzy Ritzy takes great care and consideration in developing and manufacturing gear that you’ll love, and we pride ourselves on excellent quality. We truly want to give you the best products and service possible! Proof of purchase is required for all warranty claims; this includes gifted items. Our warranty covers defects in workmanship for Itzy Ritzy Diaper Bags purchased via www.itzyritzy.com and our select authorized Itzy Ritzy retailers within the continental United States.
Itzy Ritzy will make every effort to help you locate a receipt for diaper bags purchased directly from www.itzyritzy.com. We cannot assist you in locating a receipt from one of our authorized retailers. We recommend reaching out directly to the original retailer to obtain proof of purchase. In the event the item is a gift that was not logged on your gift registry, we recommend reaching out to the original purchaser to obtain proof of purchase.
This warranty is non-transferrable and applies only to the original purchaser and is not valid for items that were giveaways, raffles, prizes, re-sold or traded through resale or buy-sell-trade platforms (even items marked NWT/New-With-Tags), given away, or in any other case where you are not the first and original owner.
All warranty replacement diaper bags and select parts are issued at the discretion of Itzy Ritzy.